Merry Christmas, and thank you for following the COS Christmas Calendar this year🎄! We hope you enjoyable, insightful, and maybe even a little heartwarming.

Psst! Get a sneak peek at our new COS FSM (Field Service Management) platform, which will launch next year. However, it’s already in action!

Tell us a little bit about yourself.

Hi, I’m Adam Pucket, the new Vice President of Sales for the Americas. Born and raised in the Midwest, I’ve called Colorado home for nearly 20 years, where I live with my wife, our four children, a dog, and three cats.

Unlocking Broadband Success with a Game-Changing Open Acces Strategy

In an engaging discussion on the evolving landscape of broadband infrastructure and customer needs, Brock Walters, Area Vice President at Silverstar Communications, dives into their journey with Open Access networks. Over seven years at Silverstar, Brock has witnessed the transformative power of innovative business models in delivering high-speed internet to underserved communities.

In the third episode of North American Fiber Trends for Dummies, by Dummies, our CEO Mikael and CRO Isak explore another trend shaping the broadband industry: ISP consolidation.

Introducing the COS Customer Help Center – Your Go-To Resource for Help and Support

We’re thrilled to announce the COS Customer Help Center launch, a user-friendly and robust platform designed to elevate your experience with COS. This digital knowledge and support tool is packed with features to assist and streamline your fiber operations with Business Engine.

In the second episode of North American Fiber Trends for Dummies, by Dummies, our CEO Mikael and CRO Isak explore another trend shaping the broadband industry: a shift toward private investments.

About Cherry Capital Communications

In northern Michigan’s underserved rural areas, Cherry Capital Communicationshas made it their mission to bridge the digital divide. Founded in 2000 as an ISP, the company focuses on delivering broadband to rural and remote communities often overlooked by traditional providers. By embracing an open-access network model, that allowed smaller WISPs to transition to fiber, they enable them to use their infrastructure, expanding connectivity while fostering collaboration.

"Open Access was the way to go as a means of giving back to a community."

Streamline Your Workflow with Super Search: A Game-Changer for Efficiency

In today's fast-paced business landscape, saving time and boosting productivity is critical. The updated Super Search feature in COS Business Engine is designed to do just that. This powerful tool simplifies finding customer data, orders, or hidden settings, empowering users to complete tasks with minimal effort.

Broadband labels function as consumer-friendly informational tools that provide clear details about broadband services, such as speed, pricing, and contract terms. They are similar to nutrition labels on food products, making it easy for customers to understand and compare services.