Introducing the COS Customer Help Center – Your Go-To Resource for Help and Support
We’re thrilled to announce the COS Customer Help Center launch, a user-friendly and robust platform designed to elevate your experience with COS. This digital knowledge and support tool is packed with features to assist and streamline your fiber operations with Business Engine.
Discover a World of Resources
The COS Customer Hub is a one-stop destination that offers a wealth of materials to support your team. From informative videos and step-by-step guides to interactive demonstrations, the platform equips you with everything you need to master our systems' functionalities. Whether you’re troubleshooting billing issues or exploring marketplace management, our Help Center has you covered.
24/7 Support at Your Fingertips
Can’t find what you’re looking for in the Help Center? Don’t worry. Our dedicated support team is always ready to help! From specific questions to more complex issues, you’ll always have expert assistance on hand.
We Value Your Feedback
While the Help Center is already a powerful resource, it’s still growing. Your insights are essential to helping us improve tool and ensure it meets your team’s needs. Explore the platform and let us know what works, what doesn’t, and what features you want to see. Feedback is simple: Either email us directly or use the built-in feedback form on the platform.
New For Business Engine Customers
We have created another perk for existing customers. If you don't find the answer to your question, you can use the Ticket Dashboard to view previous tickets your company has logged and to create new ones.
How to Access the Ticket Dashboard Function
Click the link and register or create a new user account.
Note: This is separate from your Business Engine account, so you need to create an additional one
- If you don’t already have an account, click Register here.
- Forgot your password? Click Create a new password.
Once logged in, you can view all tickets related to your company. Access is available through any web browser.
Dive into the COS Customer Hub to unlock a smarter, more efficient way to manage your operations. Visit the COS Customer Help Center to take the first step towards a seamless experience.
Let us know how we can continue to improve your journey with COS Systems. Your success is our mission.
