#18 The Quiet Updates that Make Your Fiber Business Fly

This year, we focused on the unglamorous details that remove friction at scale.  These improvements don’t shout, but they make operators launch faster, reconcile cleaner, and serve customers better.

1. Payments: Built for Real-World Complexity

Many operators run networks that span states, counties, partnerships, or retail brands—all with their own legal entities and payout rules. This year, we made it easy to operate multiple payment processors side-by-side and add new ones when business or regional rules demand it.

Subscribers get one seamless checkout experience in the Marketplace.
Finance teams get cleaner reconciliation — and far fewer manual steps.

2. Better Data, Better Operations

You told us data imports were slowing you down — so we rebuilt the experience:

• Improved templates for addresses, services, prices, and network objects
• Clearer validations
• Built-in error prevention

The result? Standing up new markets — or cleaning up inherited ones — is now far less painful. Provisioning stays on track, billing stays clean, and onboarding new areas becomes a repeatable, reliable process.

3. Safe, Predictable Migrations

Whether you’re moving devices, reshaping data structures, or cutting over a market, migrations are now more resilient. Workflows keep orders flowing and subscribers online—so your go-lives feel like any other day instead of an all-hands fire drill.

4. APIs That Tie It All Together

From planning tools to OSS/BSS systems, field apps to CRM, your tech stack depends on having one trustworthy source of truth. Our APIs make sure every step—from order, to active service, to invoice—is orchestrated automatically.

Even better: the platform now reflects the reality of modern operations even better, 
multiple time zones, multiple states, multiple companies—one operating model and one customer journey.

The Result?

• Subscribers can shop 24/7 in the Marketplace.
• Services provision automatically.
• Revenue starts sooner.
• Tickets drop.
• Teams breathe easier.

Small upgrades. Big impact. Exactly the kind of (auto)magic we love sharing in December. ✨