Welcome back to another day of the COS Systems Christmas Calendar! Today, we’re revealing one of our most requested resources of the year: a COS FSM One-Pager — your concise guide to modernizing, scaling, and simplifying field service operations for fiber networks.
Whether you’re managing installs, service activations, maintenance, troubleshooting, or coordinating subcontractors, COS FSM gives you the automation and intelligence needed to do more with less — while improving customer experience.
🎁 Download the COS FSM One-Pager here!
Fiber operators today are under more pressure than ever before. Customers expect flexible appointments and real-time updates. Finance teams want fewer truck rolls and faster cycles. And as networks expand, complexity continues to grow.
COS FSM is purpose-built to help you meet these challenges head-on!
Our FSM software coordinates all field work — from request → scheduling/dispatch → optimized routing → on-site execution → close-out, and billing. For fiber operators, this means tighter workflows, better visibility, and smoother customer communication.
The COS FSM One-Pager breaks down:
Including customer expectations, workforce gaps, operational pressure, and network complexity.
A fiber-native data model, seamless integration with COS Business Engine, COS Wholesale Engine, and multi-party collaboration support.
✔ The outcomes you can expect
From reduced pre-install churn and higher first-time-fix rates to better technician productivity and improved customer NPS.
🎅 Grab today’s Advent Calendar gift - A Perfect Addition to Your 2026 Planning!
If 2026 is the year you want to scale efficiently, reduce operational bottlenecks, or improve customer satisfaction, COS FSM should be on your radar.
Use the one-pager as a quick reference for internal discussions, vendor comparisons, presentations, or budgeting.